Shipping policy
Last updated: October 30, 2026
Thank you for shopping with RAN Shoe Store. This policy explains how we ship your order, what it costs, and what to expect after you buy.
Order Processing Time
All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped, along with a tracking number.
Shipping Methods & Delivery Times
Standard delivery typically takes 3 to 7 business days after dispatch. Please note that delivery times are estimates and may occasionally be affected by customs clearance, carrier delays, or severe weather conditions.
Shipping Costs
Shipping charges for your order are calculated and displayed at checkout based on your destination and order weight.
Order Tracking
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
Lost, Damaged, or Delayed Packages
If you have not received your order within the estimated timeframe or if an item arrives damaged, please contact us promptly with your order number.
Contact Us
If you have any questions about our shipping policy, please contact our support team at 594693110@qq.com.